Start
Have a system that needs to work better?
Tell us what is happening, what is getting in the way, and what you are trying to achieve.
You do not need to know exactly what the solution is. That is part of the conversation.
Start a conversation
Begin with what you know.
A useful starting point can be a business problem, a customer experience that is not working, a system that has become difficult to manage, or a change you know needs to happen.
You do not need to arrive with a technical brief. The first step is understanding the situation.
Not sure where to begin?
That is exactly what the first conversation is for.
You do not need to have the project defined before reaching out. Start with the situation as you see it.
The useful questions come from understanding the system around the problem.